CROSS CULTURE COMMUNICATION

" This is an activity based course that uses Directive Communication™ Psychology Methodology with cross-cultural applications." Lily C.L. Lau, Guru of Cultural Dynamic	Lily C.L. Lau
	Recognized as one of the leading cross & multi -cultural speaker and trainer in Asia. With 18 years of consulting experience in giving advice to Japanese, she facilitates multicultural work settings between Japanese & Malaysians in managing and bridging gaps between the two cultures. Her training methods are a combination of established Japanese practices of breaking barriers, cultivating trust and creating synergies across cultures and environment to sustain the dynamics of teamwork and collaboration. She has completed numerous assignments among clients in Malaysia, Singapore, Dubai, China, Thailand & Indonesia.
Is yes really a yes when people nod their heads? Why are some people not direct in saying ‘no’ and instead give you a roundabout answer? Silence speaks louder than spoken words. Do you agree? Have you encounter problems communicating with someone from a different culture? Both of you may be using a common language and yet message is not transpired. Knowing to speak a foreign language does not equate to getting the message across. Communication across cultures involves different dimension and it requires understanding and tolerance beyond spoken words. The challenge is how to get the messages across to make work more effective and productive without creating unnecessary miscommunication and conflict. This session is designed for people who interact in cross – culture, multi – culture and diversity environment. It raises the awareness of the differences and how to break barriers, cultivate trust, collaborate to create synergies and expand beyond each other’s boundaries. This two day highly interactive workshop will examine the influence of values, the differences in culture dimensions and communication practices in the workplace. Knowledge and appropriate skills will be highlighted to enable participants to “take home” some real life applications to their respective workplaces.

GURU of Culture Dynamics "Creating Synergies Across Cultures in Organisations"

Objective and Outcomes

A successful participant of this course will be able to:

Learn the foundation of brain genetic style of processing information
Do the Colored Brain Communications Inventory and discover your personal profile, strengths and weaknesses
Identify other people’s colored brain type and deepen understanding of other people’s thoughts
Identify your personal values and culture dimension
Interpret body languages and spoken words
Convert negative feedbacks to positive responses

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